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Long Term Care Ombudsman Program | FELTON INSTITUTE

Report

Resource Name:Long Term Care Ombudsman Program | FELTON INSTITUTE

Long Term Care Ombudsman Program

address

6221 Geary Boulevard, San Francisco, CA 94121

Eligibility

Open to all

Required documents

None
415-931-3773

Fax

·

Fax

415-474-7310

Voice

·

Phone

415-751-9788

Voice

·

Phone

Application process

Call for assistance

Fees

No fee

Service area

San Francisco County, CA
Recruits and trains volunteers to visit long-term care facilities. Ombudsmen receive, investigate, and attempt to resolve complaints. Ombudsmen work with residents, family members, and facility staff. Considers patient rights, quality of care, abuse, physical environment, and other related issues. Advocates for better care for all elders. Serves as a witness for nursing home residents signing their durable power of attorney for healthcare services. Provides information and advice to those considering long-term care or trying to choose a facility. Provides advice and assistance with discharge planning for clients leaving long-term care. Also provides training to nursing home personnel and develops resident councils.

Last assured

12/23/2024

Providing organization

FELTON INSTITUTE
Nonprofit organization which places special emphasis on the needs of low income families, children, the elderly and people living with disabilities.